Answer
Jun 18, 2024 - 03:00 PM
All of our orders are engraved and shipped within one warehouse, ensuring that adding engraving to an urn will not slow your order fulfillment. The time it takes to complete your order depends on the shipping option you chose at checkout. With our 7-10 day free standard shipping, orders typically spend 3-5 business days in production before shipping. For 3-day, 2-day, and overnight shipping, orders placed before 12:00 PM PST will be engraved and sent out for shipment the same day. Expedited orders placed after 12:00 PM PST will be sent out for shipment the following business day. For orders that require customer approval of email proofs (e.g. photo urns), the timeline depends on the customer's response to emails, as we want to make sure we have your approval before printing.
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