What is the difference between a cemetery and a columbarium? View answer
Educational Resources > Burying Cremated Remains
Is it legal to bury ashes? View answer
What is the Journey of Love product line?
Wood Cremation Urns > Journey of Love© Custom Wood Urns
What is the Keep the Memory product line?
Wood Cremation Urns > Keep the Memory® Custom Wood Urns
How do you package and ship your urns? View answer
Shipping
How do I track my order? View answer
How long does standard shipping take? View answer
Do you ship internationally? View answer
How can I place an order? View answer
Billing
What are 3D-printed urns? View answer
Custom Cremation Urns > 3D-Printed Urns
Do you offer free shipping? View answer
What are your expedited shipping options? View answer
What payment methods do you accept? View answer
How detailed can I be when customizing an urn? View answer
Custom Cremation Urns
Will I get to see a proof of my order before the urn is engraved? View answer
Engraving & Printing
What is the difference between a keepsake urn and an infant/child urn? View answer
Educational Resources > How to Choose the Right Urn Size
How do I know if I need a keepsake urn? View answer
Educational Resources > How to Choose the Right Urn Size, Educational Resources > Choosing the Perfect Cremation Urn
Can I add a personal message or quote to a custom engraved cremation urn? View answers
What engraving options do you offer for your cremation urns? View answer
Can I preview my customization before purchase? View answer
